Privacy Policy

Last updated: 7 August 2026

This Privacy Policy explains what personal information Jai Victor collects, why we collect it, who we share it with, and the choices you have. It applies to our website jaivictor.com and to the JaiVictor mobile application (together, the "Service").

We are Srinivasa Fertilizers & Pesticides ("Jai Victor", "we", "us", "our"), Sundar Raj pet, Kataram, Jayashankar Bhupalpally, Telangana, India. GSTIN: 36BINPP4201N1ZW.

By creating an account or placing an order, you agree to this Policy. If you do not agree, please do not use the Service.

1. Information we collect

a) Information you give us

• Account details — your name, mobile number, email address and password when you register.
• Delivery details — the delivery address you enter at checkout: house/street address, locality, city, district, state, PIN code, landmark, and the contact name and phone number for that delivery.
• Referral information — the referral code you use when joining, and the referral code we generate for you.
• Bank and payout details — if you take part in our business/referral programme, the bank account name, account number, IFSC, branch and UPI ID you provide so that we can pay your commissions and rewards.

b) Information collected automatically

• Order and activity records — the products you order, order amounts, order status, payment status, and your commission, gift and reward history.
• Referral network position — who referred you, and your position in the referral structure.
• Technical information — IP address, device type, operating system and app version, and basic usage information such as pages or screens opened. Some of this is recorded in ordinary server logs.

c) Location — mobile app only, and only if you allow it

In the mobile app, the checkout screen has a "Use My Current Location" button. If you tap it, the app asks your device for permission and uses your GPS co-ordinates once, at that moment, to fill in your delivery address so that you do not have to type it. Every field it fills in remains fully editable by you.

We do not track your location in the background, we do not follow your movements, and we do not keep a history of where you have been. Your co-ordinates are sent to Google's geocoding service to convert them into a street address; we store only the resulting address you choose to submit with your order. You can refuse the permission and simply type your address instead — nothing else in the app stops working.

d) Payment information

Online payments are processed by Razorpay. Your card number, UPI PIN, net-banking credentials and similar payment credentials are entered directly with Razorpay and are never seen or stored by us. We receive only the payment reference, amount and success/failure status.

2. How we use your information

• To create and operate your account.
• To process, pack, deliver and invoice your orders.
• To calculate and pay commissions, gifts and rewards under our business/referral programme, and to place you correctly in the referral structure.
• To contact you about an order, a delivery, a payment, or a support request — by phone, SMS, WhatsApp or email.
• To meet our legal obligations, including GST and other tax and accounting requirements.
• To detect and prevent fraud, abuse of the referral programme, and misuse of the Service.
• To fix problems and improve the website and app.

We do not sell your personal information to anyone.

3. Information visible to other members

This is important to understand before you join our business programme.

If you join using someone's referral code, or are placed in their referral network, then that person and certain members above them in the structure can see limited details about you in their team view: your name, your member ID, your mobile number, your joining date, and whether your account is active.

They cannot see your password, your bank or payout details, your email address, your delivery addresses, or what you personally ordered.

Similarly, if you refer others, you will be able to see the same limited details about them.

4. Who else we share information with

We share personal information only with parties who help us run the Service, and only as far as they need it:

• Razorpay — to take payments and issue refunds.
• Google (Maps / geocoding) — only the one-time co-ordinates described above, if you use the location button.
• Delivery and courier partners — your name, delivery address and phone number, so your order can reach you.
• Our hosting and IT providers — who store the data securely on our behalf.
• Government authorities, courts or law enforcement — where we are legally required to disclose information.
• A buyer or successor — if our business is sold or merged, in which case we will inform you.

Video tutorials in the app and on our site are hosted on YouTube. Opening a video takes you to YouTube, where Google's own privacy policy applies.

5. How long we keep your information

We keep your account information for as long as your account is open. Order, invoice, commission and payout records are kept for at least eight years, because Indian tax and company law requires us to. Referral-structure records are kept for as long as the structure exists, since other members' entitlements depend on them.

6. Your rights

You may:

• Ask what personal information we hold about you.
• Ask us to correct anything that is wrong — you can also edit most details yourself in your profile.
• Ask us to delete your account and personal information.
• Withdraw location permission at any time in your device settings.
• Ask us to stop sending you promotional messages.

To make any of these requests, contact us using the details in section 10. We will respond within a reasonable period.

Please note two limits on deletion. First, we must keep order, tax and payout records for the legal periods described above. Second, if you are part of the referral structure, we cannot erase your position outright, because other members' commissions and rewards are calculated from it — in that case we will remove or mask your personal details and retain only the minimum needed to keep the structure intact.

7. How we protect your information

Our site and app use encrypted (HTTPS) connections. Passwords are stored in hashed form and cannot be read by us or by our staff. Payment credentials never reach our servers. Access to member data is restricted to authorised staff.

No system can be guaranteed completely secure. Please keep your password private, and tell us immediately if you think someone else is using your account.

8. Children

The Service is meant for adults aged 18 and over. We do not knowingly collect information from children. If you believe a child has given us personal information, please contact us and we will delete it.

9. Changes to this Policy

If we change this Policy, we will post the updated version on this page and change the "Last updated" date above. Significant changes will be notified in the app or by email.

10. Contact us

For any question about this Policy or your personal information:

• Email: info@jaivictor.com
• Phone: +91 93986 33520
• Address: Srinivasa Fertilizers & Pesticides, Sundar Raj pet, Kataram, Jayashankar Bhupalpally, Telangana, India